Privacy Policy

Last Updated: October 13, 2025

1. Introduction

Welcome to UnChat ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we handle your data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our AI chat platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Authentication credentials (managed securely by Clerk)

2.2 Usage Data

We automatically collect certain information about your device and how you interact with our service:

  • Browser type and version
  • Device information
  • IP address (anonymized)
  • Usage patterns and preferences

2.3 Chat Data

Important: We have a strict zero-logging policy for conversation content. Your AI conversations are:

  • Processed in real-time and not stored on our servers
  • Sent directly to our AI provider partners via encrypted channels
  • Never used for training models without your explicit consent
  • Automatically purged after each session ends

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Authenticate your account and prevent fraud
  • Send you service-related communications
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

4. Data Sharing and Third Parties

4.1 Third-Party Services

We work with the following trusted partners:

  • Clerk: Authentication and user management
  • OpenRouter: AI model routing (processes chat requests)
  • Vercel: Hosting and infrastructure

4.2 What We Don't Do

We will never:

  • Sell your personal information to third parties
  • Share your chat conversations with advertisers
  • Use your data to train AI models without consent
  • Log or store your conversation content

5. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for all API communications
  • Secure HTTPS connections
  • Regular security audits and updates
  • Access controls and authentication

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your account and data
  • Export your data
  • Opt-out of marketing communications

To exercise these rights, please contact us at privacy@unchat-ai.com

7. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Chat conversations are never stored - they are processed in real-time and immediately discarded.

8. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Users

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Our Commitment: Your privacy is not a feature, it's our foundation. We believe in radical transparency and minimal data collection. If you have concerns about how we handle your data, we're always here to listen.